The Pest Pros Pledge
By pledging to uphold these principles, we aim to create a positive impact on our environment, our homes, businesses and communities.
- We will always try our very best to resolve your pest problem
- We will be punctual, reliable and honest
- We will communicate clearly and provide professional written or verbal advice
- We will always listen to your needs and provide you with a tailored individual service
- We will keep your confidentiality, be discreet and arrive in unmarked vehicles
- We will always provide services safely by protecting customers, family, pets and property
- We will give clear recommendations and actions for clients to reduce/prevent infestations
- We will leave your premises clean and tidy
- We will always offer to use the most effective and humane methods possible to prioritise the safety and well-being of both humans and pests
- We promise to reduce our reliance on chemical pesticides and instead opt for natural, non-toxic alternatives whenever possible
- We apply an integrated pest management approach to protect the environment and mitigate the risk to non-target species
- We will advise actions to prevent further infestations
- We offer aftercare advice and guidance
- We will educate others about the potential dangers of chemical pesticides and the benefits of sustainable integrated pest management practices
- We will ensure that all staff are fully qualified to a RSPH Level 2 as a minimum
- We will always comply with the latest legislative requirements and industry best practice
- Where possible we will reduce our carbon footprint and our environmental impact
- We will recycle and dispose of waste in accordance with local regulations
